This is the adorable plate.
It is said that when a person has a great experience with a company, that person will tell three friends about that experience. On the other hand, when a person has a bad experience with a company, they tell, on average, ten people about it. Ever since I learned about that statisitc (I have no idea if it's true or where it came from) I have tried to be fair and tell the good along with the bad--and the ugly, for that matter.
This is a time of telling the good.
I saw and fell immediately in love with the Williams-Sonoma 12 Days of Christmas decor this year. The design looks old, yet timeless, and has easy care instructions. That's what I call a perfect match. (I think Dad-A-Thon calls it a perfect storm, but I digress...) I ordered some of their adorable plates and they arrived yesterday. Sadly, 3 were broken. So I called the local store hoping to stop in and replace them. Nope. Sold out. I told you they were adorable. In fact, they are so adorbale (and sold out) that I can't even find them on the Williams-Sonoma website to show you a picture.
Well, I called WS Customer Service, and guess what? I actually got customer service! Yes, seriously, I did. They are sending me 3 replacement plates right away. WooHoo! So, I just had to tell you and hope that more than 3 of you read this post. :-)
At least one and counting
ReplyDeleteIs this it? Very cute!
ReplyDeleteI've had a good experience with WS, too, when something arrived broken.
Well, you have at least spread the word to three people.
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ReplyDeleteThanks gals!
ReplyDeleteAnne, those are the salad/dessert plates. The dinner plate has a red trim with mini copies of each of the those plates set around it, like the numbers on a clock. I'll set a place and take a picture. Even Dad-A-Thon said, "Those are the cutest plates I've ever seen." And I'm pretty sure he wasn't just teasing me ;-)